Skip to main content
English (US)
Español (Latinoamérica)
Português
WhatsApp
Deals and offers
English (US)
Español (Latinoamérica)
Português
Help Center
Baggage
Baggage
Carry-on baggage
How much hand luggage can I take with me and how can I buy it?
What are the maximum dimensions and weight for hand baggage?
Checked baggage
Where can I buy more checked baggage and how much does it cost?
What are the weight and dimensions allowed for hold or checked baggage?
What happens when my luggage is oversized or overweight?
What are luggage tags and why are they important?
Sports and special baggage
Can I bring my sports equipment?
Can I travel with my wheelchair?
Can I travel with musical instruments and works of art?
What should I do if I am travelling with firearms?
Can I transport human remains?
Restricted items in baggage
What items are not allowed in my luggage?
Can I carry food in my luggage?
Problems with my baggage
What should I do if my suitcase is damaged during the trip?
What should I do if my luggage is delayed in delivery?
What can I do if I forgot an item on the plane?
To what extent is the airline responsible for items in hold baggage?
Powered by Zendesk
