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  1. Help Center
  2. Information before travelling

Information before travelling

Documents and requirements

  • What requirements do I need to take into account if I am travelling to or from Nicaragua?
  • Information on Colombian passengers entering Mexico
  • What documents do I need to travel?

COVID-19 Measures

  • What are the Covid-19 health restrictions for travel?
  • What are Avianca's care and protection protocols?
  • What forms do I need to complete to enter my destination?

Check-in and flight status

  • How to do check-in?
  • Why can't I check in?
  • How can I find out the status of a flight?

Special services

  • What do I need to consider when travelling with a baby or a minor?
  • What should I do if I need special assistance services for my trip?
  • How is the food service on board?

Special medical conditions

  • What are the requirements for travel if I have a special medical condition?
  • Is there a medical guide for passenger transport?
  • Copyright © 2022 Avianca Group International Limited. All rights reserved.
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