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Avianca UATP Card
What is the Avianca UATP Card?
How can I use the Avianca UATP Card?
Where can I check the balance of my Avianca UATP Card?
What is the difference between the Avianca UATP Card and Avianca Bonus?
Exchanges and refunds
Changes
Refunds or returns
Compensation
Buy on Avianca.com
What are Avianca's fares?
How to make a group trip?
Where are the recommended places to travel?
Did you have a problem with your online purchase?
Information before travelling
Documents and requirements
COVID-19 Measures
Check-in and flight status
Special services
Special medical conditions
Baggage
Carry-on baggage
Checked baggage
Sports and special baggage
Restricted items in baggage
Problems with my baggage
Additional services
Pets on board
How can I reserve my seat?
What is Protected Cancellation?
Can I book transport and accommodation services for my destination?
How can I take a PCR test before travelling?
Can I purchase medical assistance for my trip?
How can I freeze my fare with Time to Think?
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