Travel documents may vary depending on the destination of your tripwhether it is a domestic or international flight and according to the regulations of the country or city you are travelling to. Below, we inform you about the documents and requirements you should have to plan your trip and comply with the immigration regulations of the destination you are travelling to.

Documents for domestic flights    Documents for international flights 
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For travel within the country, you must have your national identity card with you and you must check that it is valid.   For travel to other countries you must have with you your passport (valid, original and in good condition) and visa of the respective country, when required as a requirement for entry into the country. 

Lost your ID card?

If you are a Colombian citizen you will be able to fly within Colombia using your passport, driving licence, military passbook, professional card or any other document issued by a Colombian governmental entity.

Documents according to destination

South America Caribbean Canada Europe

To or from Brazil:

Resources you must declare: if you enter or leave Brazil with resources equal to or greater than R$10,000 (in cash, cheques, traveller's cheques or their equivalent in other currencies) you must declare them to the Receita Federal do Brasil.

It is aware of Resolution 2524/98 of the Central Bank of Brazil.

To Ecuador:

Steps for tourism validation

  1. Register in the system of the Virtual Consulate of Ecuador and complete the Single Tourist Validation Form. Before you can read the instructions for tourist registration.
  2. Attach the requested documents and wait for them to be validated by an official of the Vice-Ministry of Human Mobility of Ecuador.
  3. Within a week you will receive an email indicating whether you have been validated as a tourist.
  4. If you were accepted, in the same email, you will receive an alphanumeric code that you must give to the airline for the purchase of your ticket and to the migration agent upon arrival in Ecuador.
  5. This code will be valid for a maximum of 10 days from the planned date of travel.

Note:

  • For more information on the immigration requirements of the country you are travelling to, please consult the IATA Travel Centre.
  • If your flight is an international flight to or from Colombia, fill out the Check Mig form on the Migración Colombia website (for both outbound and inbound flights), 24 hours before your trip, and up to one hour before the flight closes. In case you have problems with this application, you can download the registration support on the Migration page.
For travel to San Andres Island, Colombia

To enter San Andres, you must present a tourist card that you can purchase at the departure gate, before boarding your flight, for a current value of COP 118.700*. Remember to keep the tourist card for the duration of your trip and for your return flight, otherwise you will have to buy another card.

*This price is subject to change without notice. All travellers will have to pay for this card, except if your stay is less than 24 hours. Children under 7 years old are free of charge.

Additional documents you must have

Yellow fever vaccination certificate
Health authorities in some countries require the International Certificate of Vaccination (ICV). against yellow fever. Here are some recommendations and exceptions for you to consider.


Recommendations:

  1. It is compulsory to be vaccinated against yellow fever from the age of 9 months.
  2. The vaccination certificate must be presented at the time of check-in. Please note that it must be the International Certificate of Vaccination (CIV), it cannot be a domestic yellow fever certificate.
  3. Check if you need a vaccination certificate for your trip on the World Health Organization website.

Exceptions:

  1. Passengers with a connecting flight or cruise not departing from the terminal. The stay in the country must be less than 24 hours.
  2. Passengers with a medical contraindication who cannot be vaccinated against yellow fever.
  3. Children under 9 months old and adults over 60 years old. (In this case they must present an identity document).
  4. Pregnant or breastfeeding women.

Important!

If you are flying to Barbados, Belize, Bolivia, Colombia, Costa Rica, Cuba, Curaçao, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay or Venezuela, you must be vaccinated 10 or more days before your flight.

Countries requiring vaccination
Aruba

It is compulsory to present the certificate for passengers coming from: Argentina, Bolivia, Peru, Ecuador, Colombia, Brazil, Venezuela, Paraguay, Panama, French Guiana, Guyana, Suriname, Trinidad and Tobago, Angola, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Congo, Democratic Republic of Congo, Côte d'Ivoire, Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Senegal, Sierra Leone, South Sudan, Sudan, Togo and Uganda.

Belice
A yellow fever vaccination certificate is required for travellers over 1 year of age coming from countries with risk of yellow fever transmission or having transited through an airport of a country with risk of yellow fever transmission.
Brasil

A yellow fever vaccination certificate is required for travellers over 9 months of age arriving from Angola and the Democratic Republic of Congo.

Colombia

A yellow fever vaccination certificate is required for travellers over 1 year of age coming from countries with risk of yellow fever transmission or having transited for more than 12 hours through an airport of a country with risk of yellow fever transmission.

Costa Rica

It is compulsory to present the certificate for passengers coming from: Bolivia, Venezuela, Brazil, Peru, Ecuador, French Guyana, and Colombia with the exception of: Bogota, Medellin, Bucaramanga, Cartagena, Cali and the department of the Archipelago of San Andres, Providencia and Santa Catalina, when persons travel from Costa Rica exclusively to this geographical area. Angola, Benin, Burkina Faso, Cameroon, Democratic Republic of Congo, Gabon, Gambia, Ghana, Guinea, Liberia, Nigeria, Sierra Leone and Sudan.

Cuba

For travellers over 9 months of age coming from Angola, Brazil and the Democratic Republic of Congo, a yellow fever vaccination certificate is required.

El Salvador

A yellow fever vaccination certificate is recommended for travellers over 1 year of age arriving from countries with risk of yellow fever transmission.

Honduras

Yellow fever vaccination certificate is required for travellers over 1 year of age arriving from countries with risk of yellow fever transmission or having transited for more than 12 hours through an airport of a country with risk of yellow fever transmission: Trinidad and Tobago, Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guyana, Guyana, Peru, Suriname, Venezuela, Panama, Paraguay, Angola, Benin, Burkina Faso, Burundi, Cameroon, Chad, Congo, Ivory Coast, Ethiopia, Gabon, Gambia, Equatorial Guinea, Ghana, Guinea, Guinea Bissau, Guinea Bissau, Central African Republic, Democratic Republic of Congo, Equatorial Guinea, Kenya, Liberia, Mall, Mauritania, Niger, Nigeria, Senegal, Sierra Leone, Sudan, South Sudan, Togo and Uganda.

Panama

For travellers over 1 year of age from Brazil, a yellow fever vaccination certificate is required.

Dominican Republic

International yellow fever vaccination certificate is required for passengers arriving from the Brazilian states of Rio de Janeiro, Sao Paulo, Espirito Santo, and Minas Gerais, also for passengers who arrive or have been in Venezuela in the last 14 days.

Important!

Confirm the health certificates you require for entry into the country you are travelling to. You can find this out on the World Health Organisation 's website.

If your flight includes connections
When your flight includes connections before arriving at your final destination, it is important to check whether the country or countries where you have these connections require a visa. Some countries allow passengers to transit without a visa requirement (Transit Without Visa TWOV), when the itinerary of the flight requires a transit or stopover in a country other than the destination country, you need to have a transit passenger visa.


What you must carry whenever you are in transit in a country of which you are not a national:

  • Complete documentation for your transit and destination.
  • The destination or return ticket to the point of origin.
  • Sufficient funds or credit card, in case you need to buy another ticket.
  • Valid identification document.
  • Visa for your final destination or prior entry authorisation.

Do you have transit in Mexico?

Conditions: 

  • You must travel without checked baggage.
  • You must have your connection and ticket confirmed on an international flight out of Mexico City.
  • You must have the complete route of your journey in one ticket.
  • For flights with a connection in Mexico City, a fee of USD 75 plus tax applies.

Restrictions:

  • You cannot volunteer to give up your seat in case of overbooking.
  • Not applicable for passengers with discount tickets and/or subject to availability.
  • Does not apply to passengers who must spend the night in Mexico City.
  • Does not apply to passengers carrying checked baggage without exception.

Please note: transit travellers are not allowed in Cancun, depending on your nationality you will need to present your Visa.

For travel to or from the United States
For all travel to, from or within the United States, your reservation must be processed with the exact details contained in your Passport. The TSA (Transportation Security Administration), requires all reservations to include: names and forenames (as stated in the passport)date of birth and gender.
  • At the time of boarding at the airport of origin, through online communication, the TSA will determine whether the registration information entered coincides with that of the prior reservation, and whether this in turn complies with the conditions required by this authority. If not, the TSA will deny access to the air service, regardless of the airline and without any liability on the part of the airline.
  • To travel to the United States you must carry your mobile device with a charged battery before boarding, due to a new regulation determined by the Transportation Security Administration. If the devices do not turn on, you will not be allowed to enter the aircraft and will be subject to an additional inspection.
  • Both government authorities and we have mechanisms in place to ensure the privacy of your information.

Travellers with Chinese nationality who have a US visa

As of 29 November 2016If you are a Chinese national and have a B-1, B-2 or B-1/B-2 visa valid for 10 years, you must update your personal information using the Electronic Visa Update System (EVUS). You will be denied boarding on aircraft bound for the United States if you do not update your information. We recommend that you complete this process at least one week prior to your trip.

For further information, please contact

Find up-to-date and useful information for your trip on the U.S . government website.

Check the TSA website or directly with the Department of Transportation's Air Passenger Protection Division.

For travel to Nicaragua

To Nicaragua:

  • The form must be completed for each passenger wishing to fly.
  • Don't fill out the form for the same passenger repeatedly. Don't worry, we will send you an automatic reply to the email you entered.
  • You must have a negative PCR-RT test result for COVID. Make sure that no more than 72 hours have passed since you were tested to enter the country.
  • Fill in your personal details and attach your negative test result in PDF to this form. form no less than 36 hours (1.5 days) before your flight.
  • The authorities require us to send this information to the Aviation Authority and MINSA, who will approve your entry into the country.
  • On the day of your trip, present the original document with the result of your PCR-RT test for COVID.

Please note that these requirements are essential to enter the country and are part of the resolutions to enter the country N° 358-2020 of the MINSA and N° 0172020 of the INAC of Nicaragua.

From Nicaragua:

If you are in Nicaragua, these are the requirements that you must take into account as established by the Nicaraguan Institute of Civil Aeronautics (INAC):

  • Send your personal details to form no less than 36 hours before your flight. We will consolidate the information and send it to the competent authorities.
  • It is very important that all passengers complete the form, otherwise they will not be allowed to travel. form, otherwise they will not be able to travel.

These regulations are required by the government and authorities of each country and may change constantly. The information provided may vary according to the governmental laws of each country. Remember to check the official websites of each government to review and confirm entry requirements. We recommend that you check all regulations here.

VAT refunds in Colombia

Items for which VAT will be refunded:

  • Clothing
  • Footwear
  • Leather goods
  • Compact Discs
  • Handicrafts
  • Toy shop
  • Lingerie
  • Household appliances
  • General Jewellery
  • Emeralds
  • Perfumes
  • Hardware

Recommendations for your application

  1. Report to the airport well in advance of your flight to apply for a VAT refund on all your purchases.
  2. Contact the DIAN (Dirección de Impuestos y Aduanas Nacionales) before handing over your luggage at the airport as they may ask to check your items for VAT refunds.
  3. If the flight is a domestic flight, you must apply at the airport where you make the initial baggage check-in.

Requirements:

These are the documents you should prepare before arriving at the airport:

  1. VAT refund application form for foreign tourists or foreign visitors not resident in Colombia.

  2. Contact the DIAN (Dirección de Impuestos y Aduanas Nacionales) before handing over your luggage at the airport as they may ask to check your items for VAT refunds.
  3. Purchase invoices where the applicant for the refund appears as the holder and which contain the details of the sales tax.

Vaccination COVID-19

You may be required to submit a negative result for the COVID-19 test and its printed interpretation. See the COVID-19 tests for your destination and more information related to the types of tests. The type of test may vary depending on your destination

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