How much hand luggage can I take with me and how can I buy it?

Carry-on baggage includes a small suitcase and one personal item that you can take in the cabin. Please note that if you bought a size XS, you can only carry one personal item, so personalise your trip and buy extra luggage! In order for your flight to be comfortable and safe, it is important that your baggage complies with the transport requirements:

Hand luggage

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We want to avoid any inconveniences, additional charges or your luggage being sent to the hold. Here are the size and weight specifications that your hand luggage must meet.

  • Maximum weight: 10 kilos.
  • Maximum dimensions: 55 cm x 35 cm x 25 cm (height, length and width), including wheels and handles.
  • Location: You can carry it in the overhead compartments of the aircraft.
    Remember it must be light enough for you to handle it yourself.

Your carry-on baggage can now be placed in the hold!

If your carry-on baggage fits the weight and measurements indicated, approach the counter so you can send it in the hold of the aircraft at no additional cost!

Don't forget to store your valuable articles in your personal item so you can fly with them in the cabin.

Personal article

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Your personal item can be a wallet, backpack, backpack, a nappy bag, a laptop bag or a small pack.

  • Location: Must be able to be stowed under the front seat and must not inconvenience other passengers.
  • Maximum dimensions: 45 cm x 35 cm x 25 cm (height, length and width).

Luggage prices: 

Remember that if you want to buy your hand luggage through our website, you can only buy it when you purchase your ticket or during online check-in. This option is only available if you purchased a size XS.

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Region

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Website

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Online Check-in

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Airport counter

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Departure gate 

Domestic flights in Colombia

From COP  45.000

          From COP         75.000

       From COP        100.000

From COP 130.000

Domestic flights in Ecuador

From USD 17

 From USD 25

    From USD 30

  From USD 40

Flights in America

From USD  50

From USD  65

Desde USD 100

Desde USD     120

Check in online and buy your hand luggage!

Take everything you need for your trip and fly smoothly.

Check in online

Other issues to bear in mind regarding hand luggage: 

Items to bring with you Allowed liquids Carriage of prams Other permitted items
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In your hand luggage you should carry all those items that fit the size of your luggage and that are delicate or valuable . Here is a list of some of the items we recommend you carry in your hand luggage

  • Irreplaceable, fragile or high-value items: art, jewellery, money, personal papers, valuable documents, medical records and documentation, glasses, keys, branded pens or styluses, antiques, medicine, among others.
  • Electronic goods and their accessories: computers, household appliances, photographic equipment, medical equipment, mobile phones, data storage devices (such as MP3 players, USB sticks, external disks, etc.), digital tablets, video game consoles, digital diaries and any other electronic equipment including software or components, televisions, radios or similar items.
  • Please note that the transport of electronic cigarettes, loose lithium batteries and external portable chargers (power banks) is prohibited in checked baggage. They must always be stowed in carry-on baggage.

Declaration of valuable items

It is very important that if you are travelling with any valuable items you declare them at the airport, as this will help us to initiate the compensation process if any unforeseen event or irregularity occurs with your luggage. It is very important that you prove the amount of damage or loss in order to receive the respective compensation up to the applicable liability limit.

 
Do I need airline approval to transport any items? 

There are some restricted items that can be transported in checked baggage, but they must have prior authorization from the airline or the competent authorities. There are also some items that do not require prior confirmation, you just need to pack them in such a way that the contents are protected and no risk is run during handling.  

Find the list of these items here: 

Items requiring airline approval
  • Small cartridges of non-flammable gas integrated into devices are allowed to be carried in small cartridges that are integrated into a self-inflating safety device; for example, a life jacket with the following conditions: no more than one personal safety device per person; it must be packaged in such a way that it cannot be accidentally activated; it can only contain carbon dioxide or other gas; it cannot have more than two spare cartridges. Translated with www.DeepL.com/Translator (free version)  
  • Other devices allowed no more than four small carbon dioxide cartridges per person. Water capacity of cylinders should not exceed 50 mL (28 grams).
  • Avalanche rescue backpack, one per person containing compressed gas cartridges. May also be equipped with a pyrotechnic trigger mechanism containing not more than 200 mg net explosives. It must be packaged in such a way that it cannot be accidentally activated. Inflatable bags inside backpacks must have pressure relief valves.
  • Chemical agent monitoring equipment should be carried by Organization for the Prohibition of Chemical Weapons (OPCW) staff members on official travel. This may be: a chemical agent monitor (CAM) or a rapid alarm and identification device monitor (RAID-M).
  • Lithium battery-powered devices (PEDs) , devices with lithium cells or batteries which provide electrical energy for their operation. These devices are allowed in checked baggage and carry-on baggage in compliance with the following:  
      • Portable medical devices (PMED) such as automated external defibrillators (AED), portable oxygen concentrators (POC) and continuous positive airway pressure (CPAP) with installed lithium metal batteries, the amount of lithium grams may exceed 2 grams but not exceed 8 grams.
      • Devices such as power tools, camcorders and laptops, drones containing lithium ion batteries, the rated capacity may exceed 100 Wh, not exceeding 160 Wh..
  • Heat-producing objects. Battery powered equipment capable of generating extreme heat that could cause a fire if activated, e.g. underwater high intensity lamps. The heat generating component and the battery should be isolated from each other by removing the heat generating component, the battery or any other components such as the fuse.
  • Drones, it is allowed to transport drones powered by rechargeable lithium batteries (lithium ion) with a nominal capacity between 100 Wh and 160 Wh and with prior authorization from the airline. Additionally, it must be guaranteed that the drone with batteries installed, regardless of the quantity, is packed with all the necessary measures to protect the device from damage and to avoid its accidental activation. Furthermore, it must be completely switched off (not in sleep or hibernation mode). A maximum of 2 spare batteries may be carried in carry-on luggage and packed to avoid short circuits (protective bags).
      • Drones with rechargeable batteries (lithium ion) with a nominal capacity between zero (0) Wh and 100 Wh, do not require airline authorization.
      • Drones with spare batteries can be transported with a maximum of 20 batteries, only in hand luggage and packed to avoid short circuits (protective bags).
  • Dry ice. Carbon dioxide, solid (dry ice) in quantities not exceeding 2.5 kg per person, when used to package non-hazardous perishable substances. The baggage (package) must allow the release of the carbon dioxide gas marked with the following legend Carbon dioxide, "solid" or "Dry ice"; and the net weight of the dry ice (maximum 2.5 kg per baggage).
  • Mercury barometers or thermometers transported by a representative of a government weather bureau or similar agency and must be packed in a strong outer container having a sealed inner liner or a sack of very strong leak-proof material; puncture resistant and impervious to mercury that prevents mercury spills, regardless of the position of the package.
  • Spare lithium batteries should be protected individually to prevent short circuits by placing them in the original sales packaging or by insulating the terminals, e.g., by covering exposed terminals with tape or by placing each battery in a separate plastic protective bag or sleeve.
  • Lithium-ion batteries with a nominal capacity of more than 100 Wh but less than 160 Wh may be carried as spare batteries in carry-on baggage or placed in equipment stowed in checked or carry-on baggage. No more than two individually protected spare batteries may be carried per person.
  • Lithium metal batteries are only allowed for portable electronic medical electronic devices (PMED), such as automated external defibrillators (AED), portable oxygen concentrators (POC), and continuous positive airway pressure (CPAP) devices. You may carry them under the following condition: between 0 and 2 grams, as many as the device needs for its operation or between 2 and 8 grams, a maximum of 2 spare batteries.
  • Spare batteries, for the operation of electronic devices, e.g. toys, cameras, TV controls, etc. Only a maximum of 20 spare batteries are allowed and they must be individually protected to prevent short circuits by placing them in the original sales packaging or by insulating the terminals, e.g. by covering exposed terminals with tape or by placing each battery in a separate plastic protective bag or sleeve.
  • Electronic cigarettes containing batteries including e-cigarettes, and other personal vaporizers containing batteries must be in carry-on baggage only. Recharging the battery of these devices is not allowed on board the aircraft. Spare batteries must be individually protected to avoid short circuits (using a pouch/case). Lithium metal batteries (lithium content must not exceed 2 grams). Lithium Ion batteries (nominal capacity must not exceed 100 WH).
Items that do not require airline approval
  • Portable electronic devices (PEDs) for personal use (including medical devices) containing batteries such as portable oxygen concentrators (POCs) and portable electronic items such as cameras, cell phones, laptops and tablets containing installed batteries. These items must be flown in carry-on baggage; if it is necessary to transport them in hold baggage, the device must be protected from damage and prevented from accidental activation at any stage of the flight. In addition, it must be completely turned off (not in sleep or hibernation mode).
  • Spare batteries (lithium, alkaline, nickel cadmium, etc.) may only be carried in carry-on baggage and must be protected against short circuits. In addition, only a maximum of 20 batteries may be transported.
  • If the portable electronic device (PED) uses lithium batteries, installed or replacement, it must comply with: lithium metal, only for portable electronic medical devices, POC, CPAP, lithium content cannot exceed 2 grams; lithium ion, rated capacity cannot exceed 100 Wh and must meet the requirements of the UN Manual of Tests and Criteria.
  • Suitcases equipped with a lithium metal battery with more than 0.3 grams of lithium and lithium ion with more than 2.7 Wh should be transported in carry-on baggage or with the passenger.
  • Medicinal or toiletries and flammable and non-flammable aerosols. Such as hair sprays, perfumes, colognes and medicines containing alcohol. The total of these items must not exceed 2 kg or 2 liters and the net quantity of each item must not exceed 0.5 kg or 0.5 liters. Aerosol release valves should be protected by a cap to prevent accidental release of the contents.
  • Cylinders for mechanical limbs. Small cylinders of non-flammable gases used for the operation of mechanical limbs. Also spare cylinders of a similar size if required to ensure an adequate supply during the trip.
  • Radioisotope cardiac pacemakers or other medical devices, including those powered by lithium batteries, implanted in a person or attached externally
  • Medical or clinical thermometers. It must be checked in hold baggage only and must be a small clinical or medical thermometer, containing mercury, for personal use, provided it is in its protective case.
  • Hair curlers containing hydrocarbon gas, no more than one per passenger may be carried. Spare cartridges are prohibited.
  • Alcoholic beverages. Unrestricted persons may carry beverages such as beer or wine with a volume of less than 24%. Drinks such as whiskey, vodka or brandy with volume between 24% and 70%, may be transported up to 5 liters per passenger. Alcohol with a volume greater than 70% is prohibited.
  • Fuel cells installed in portable electronic devices (e.g. cameras, cell phones, laptops and camcorders) or spare cartridges.
  • Insulated packages containing refrigerated liquid nitrogen (dry cryogenic packaging). Packaged and insulated so as to contain refrigerated liquid nitrogen completely absorbed in porous material (dry cryogenic packaging).
  • Portable electronic devices with non-spillable batteries such as: toys, electric motorcycles and carts, tools, etc.
  • Non-infectious specimens packed with small amounts of flammable liquid such as specimens of mammals, birds, amphibians, reptiles, fish, insects and other invertebrates containing small amounts of flammable liquid.
  • Other items such as detergent soaps, candles, lubricating oil, enamels and balls.

Keep in mind:

  • Cabin baggage only applies to adults and children, infants (0-2 years) are not entitled to carry-on baggage.
  • When your hand baggage does not meet the dimensions, weight or number of pieces allowed in the cabin, it will be checked as hold baggage and may incur an additional charge. 
  • If your hand baggage exceeds the hold baggage allow ance (overweight, oversized or excess baggage allowance), it will be checked as additional baggage.
  • When your carry-on baggage is subject to space availability, it will be marked with the conditional standby bag tag.
  • When buying in duty free shops (In Bond - Duty Free), at airports or on board aircraft, goods must be transported in sealed packaging and meet the following conditions: they must be tamper-proof and display satisfactory proof of having been purchased in the aforementioned shops.

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